3 Steps To Simplify Your Personal Growth And Development

Remember back when you were a child . . .                                    You would spend all day playing, doing things that you loved to do. Imagination took you to places your dreams said you should go.               Creativity was limitless, as you saw yourself being who you wanted to be, not what someone told you to become. You … Continue reading 3 Steps To Simplify Your Personal Growth And Development

Achieving “Buy In” Leads To Believing Anything Is Possible

We began the New Year searching for the “In” Crowd, talent possessing three critical “Ins”:  Innate ability and Inherent desire, capable of delivering Intangibles that produce amazing results. Assembling talent positions you at the base of the mountain. Reaching the summit requires a leader to strive for the 4th “In”: Buy In. Buy In is … Continue reading Achieving “Buy In” Leads To Believing Anything Is Possible

A Relevant Question: What’s In It For Me?

Mere utterance of the following five words, whether whispered or shouted, can force even the most compassionate person into a state of wonder and confusion: What's in it for me? How someone could be so self-centered as to imagine the world actually revolves around them? Amazing.   Viewed from a simplified perspective, we recognize the … Continue reading A Relevant Question: What’s In It For Me?

“You Can’t Handle the Moment of Truth” (aka Do You Work Here?)

Forgive my rather obvious play on words. Blame it on a moment of introspection. Being the son of a career Marine, I spent my formative years in the company of my Dad’s peers, some of whom bore an outward resemblance to Jack Nicholson's character from the film "A Few Good Men". Most of the group … Continue reading “You Can’t Handle the Moment of Truth” (aka Do You Work Here?)

In Your Brand We Trust: Consistency Begins With Believing

As with many chapters within the Tall Tim Story, this one begins innocently enough with having lunch. Anna and I were celebrating a rare day off together and had selected a popular chain restaurant that featured an impressive, cavernous dining room evoking a Mediterranean flair. Familiar with the concept from our time spent in Atlanta, … Continue reading In Your Brand We Trust: Consistency Begins With Believing

Service Secret #11: Viva la Vital Behaviors

“Tall Tim, my team has no energy, no life." "No one’s smiling. There’s no sense of urgency. I mean, people who were willing to do something extra now just stay in their circle. Even worse, our Customer Scores are way down. What happened? " "We need a Team Building activity or some sort of Bootcamp. … Continue reading Service Secret #11: Viva la Vital Behaviors

Searching For Service Talent? Look To The “In” Crowd

Spend enough time around me, and you’ll become painfully aware of my simpler, yet more guilty pleasures. One of the frequent insights shared is my affection for the original Project Runway television series. I don’t know . . . its something about designers working through a process of expression, trying desperately to tap creativity that … Continue reading Searching For Service Talent? Look To The “In” Crowd

Service Secret #7: It’s Five O’clock Somewhere Else

Five O’clock PM. The mystical sixth hour within the Post Meridian time convention, the coveted end of the workday, when sanity hinges on the prospect of something tall and strong, proper judgement giving way to subliminal ponderings such as “What would Jimmy Buffett do?” Many an urban legend has been forged through this premature abandonment … Continue reading Service Secret #7: It’s Five O’clock Somewhere Else

JUST KEEP THINKING

“Hold your breath, Make a wish, Count to three” . . . And upon whispering those immortal words, Willy Wonka invited his guests to explore a world of pure imagination. We’ll borrow upon Mr. Wonka’s sentiment as we usher out an indelible year, and welcome in a new era, one in which imagination is the … Continue reading JUST KEEP THINKING

Tapping Potential Key to Building Momentum

‘tis the Season of Momentum. It's everywhere you look and listen. Especially on weekends when the airwaves are overrun with coverage of college and professional sports. Coaches and Announcers alike laud the importance of “building momentum”, whether it applies to the game they’re in or preparing for the next. In the world of Professional Everything … Continue reading Tapping Potential Key to Building Momentum