Have you ever hosted a party in your home? Or are you one of the millions that would rather not risk the indelible damage to your self-esteem, living in constant fear of ego shattering rejection, the words “and nobody came” echoing through your subconscious for all eternity? If you count yourself part of the second … Continue reading Service Secret #6: Nothin’ But A House Party
Keep Your Sanity. Embrace Change. While that may sound like a bumper sticker or marketing campaign, it is in reality a mantra I have repeated to myself over, and over, and over again . . . throughout my experience as a leader, and life in general. Those familiar with the Tall Tim Story can appreciate … Continue reading Keep Your Sanity. Embrace Change.
I fully embrace a Next Generation mentality. Rapid changes in technology have created incredible new ways to connect, communicate, and collaborate not just locally, but globally … and beyond. Change, though, has come with a heavy price. The success of music streaming apps and other digital media options has rendered one of my favorite Development … Continue reading Tell Me, What Were You Expecting?
Preparing for an interview is a lot like baking a cake. Think about it. You gather your ingredients, follow a sure-fire, can’t miss recipe you discovered on-line, mix everything together, throw it in the oven, close your eyes and hope for the best. And if you’re like a vast majority of the general public, the … Continue reading Interview Step #1: Bake Your Cake
I was searching for solutions among the challenges one morning, and my music choice – “Music of the Grand Canyon” – reflected the mood. Nine year-old Nikolas came into the room, careful not to disturb the sanctity of a home office (“you can see me, but I’m not here”), but inexplicably drawn to the music … Continue reading Culturally Speaking, The Grand Canyon Is Still Being Made
You are going to panic. There is no escaping the physiology of the moment . . . You will shrink immediately from wide angle to tunnel vision, your heart will begin to pound, your pulse will quicken. You’ll begin to perspire, though just a moment prior you commented on how comfortable you felt. Your brain, … Continue reading Learning To Crash Part Of Learning To Fly
7 seconds . . . Conventional wisdom touts this duration as the critical span in which a person generates a First Impression . . . of another person, a new environment, music, a painting, etc. Basically, anything that can be evaluated through the five senses, will be. The senses then collaborate, reach consensus, and dispatch … Continue reading Confidence Key To A Great First Impression
Cast away, course set and true, To port o’ call ‘cross the Blue, Beware the currents, fast and strong Dead Reckon, lest ye be Dead Wrong Forgive me . . . my inner voice tends to speak with a pirate accent on occasion. For as long as ships have sailed the Seven Seas, sailors have … Continue reading Dead Reckoning: A Sailor’s Wisdom Applied to Personal Growth
I was in Cleveland, Ohio, facilitating a leadership program at the beautiful Renaissance Cleveland Hotel. Although late October, the temperature outside was already lower than the numeric date on the calendar. One step into the frigid air, and I quickly decided that room service and a movie would be my entertainment for the evening. Perusing … Continue reading Your Passion Is All Around You, All You Have To Do Is Listen
“Smile, You’re On Stage” This statement is scribed on signs that freckle the backroads and byways of Central Florida, a region that pre-pandemic boasted the highest volume of visitors among popular destinations in the United States. They remind thousands of hospitality professionals traveling to and from their venues that the pursuit of service excellence requires … Continue reading Your Eyes Will Share The Smile Behind Your Mask