Mastering the Simplicity of Perspective
I’m here to tell you, there’s gonna be days like these . . . strange days indeed . . . most peculiar. As a leader, human resource professional, and Director of Learning & Development, I cannot begin to recount the number of times I have heard the phrase, “Nobody told me?!” It’s either accompanied by … Continue reading Service Secret #9: Nobody Told You? (There’d Be Days Like These)
What does it mean to communicate? Let’s begin with a definition: Communication is a learned behavior, enhanced through training and experience, that is the foundation for all performance competencies, notably process improvement, whose model reflects a continuous cycle of information transmitted, received, analyzed, and returned to its origin, then repeated with increasing efficiency to attain … Continue reading 5 Essential Skills That Improve Your Ability To Communicate
Preparing for an interview is a lot like baking a cake. Think about it. You gather your ingredients, follow a sure-fire, can’t miss recipe you discovered on-line, mix everything together, throw it in the oven, close your eyes and hope for the best. And if you’re like a vast majority of the general public, the … Continue reading Interview Step #1: Bake Your Cake
7 seconds . . . Conventional wisdom touts this duration as the critical span in which a person generates a First Impression . . . of another person, a new environment, music, a painting, etc. Basically, anything that can be evaluated through the five senses, will be. The senses then collaborate, reach consensus, and dispatch … Continue reading Confidence Key To A Great First Impression