4 Tips To Elevate The Impact Of Your Day One Experience

Last week a familiar cadence returned to the 3rd Avenue Loop. Beginning before dawn and extending past mid-afternoon, the roar of big yellow buses could be heard initially gathering, then returning children from their first day of school. Remember those days? An endless summer seemed to vanish in a flash as excitement fueled anticipation for … Continue reading 4 Tips To Elevate The Impact Of Your Day One Experience

Why Every Leader Should Begin With “At Your Service”

Google “leadership” and you’ll be welcomed to peruse 2.9 trillion results. Narrow your search to “leadership styles” and you’ll find everything from autocratic to servant, breakthrough to resilient, affiliative to transactional, and plenty of others in between. There’s a lot of information to choose from. Many styles feature an accompanying model, such as a pyramid, … Continue reading Why Every Leader Should Begin With “At Your Service”

How To Avoid Becoming A Helicopter Leader

There he was, hovering in the background. His presence was undeniable: indirect stare accompanied by a slight tilt of the head, positioned to listen in on our conversation with seemingly bionic-grade hearing. “Supervisor” on his badge defined his position. What happened next confirmed his intention. A front-line associate had just apologized for a previous service … Continue reading How To Avoid Becoming A Helicopter Leader

3 Insights To Help You Lead With Improved Clarity And Confidence

Mossy Swamp Green . . . wonderful shade along the color wheel, perfect for an accent wall or throw pillows on a sofa. Not so perfect as the color of your pool. Buried in the depths of a global pandemic, I watched the heat and suffocating humidity of a Central Florida summer slowly reduce our … Continue reading 3 Insights To Help You Lead With Improved Clarity And Confidence

3 Phases of Next Assignment Readiness Add Clarity To Personal Growth

Dreams, ambition, desires, aspirations . . . all define your destiny, a vision of somewhere you want to be. As any Navigator worth their weight in sea salt knows, confirming your current position is paramount to setting a course and direction for your ultimate destination. Next Assignment Readiness is a naturally occurring perspective within Personal Development … Continue reading 3 Phases of Next Assignment Readiness Add Clarity To Personal Growth

Your Eyes Will Share The Smile Behind Your Mask

“Smile, You’re On Stage” This statement is scribed on signs that freckle the backroads and byways of Central Florida, a region that pre-pandemic boasted the highest volume of visitors among popular destinations in the United States. They remind thousands of hospitality professionals traveling to and from their venues that the pursuit of service excellence requires … Continue reading Your Eyes Will Share The Smile Behind Your Mask