Three Questions That Empower Equity and Inclusion

Every advancement since the dawn of time is the result of someone questioning the present state of a process or occurrence. Take the wheel for example: “Why did it take you so long to get here?” “Well, I only have two feet . . .” That was the advent of Qualitative Analysis, the desire to … Continue reading Three Questions That Empower Equity and Inclusion

Achieving Excellence Through Culture

The tension was almost palpable. My transition into the role of Human Resources Manager featured a learning curve that made Kilimanjaro look like the Bunny Slope at a local ski resort. That morning, I sat before my team, rowing against a tide of complacency and routine. They sat there, arms and legs crossed in an … Continue reading Achieving Excellence Through Culture

Service Secret #9: Nobody Told You? (There’d Be Days Like These)

I’m here to tell you, there’s gonna be days like these . . . strange days indeed . . . most peculiar. As a leader, human resource professional, and Director of Learning & Development, I cannot begin to recount the number of times I have heard the phrase, “Nobody told me?!” It’s either accompanied by … Continue reading Service Secret #9: Nobody Told You? (There’d Be Days Like These)

Four Keys To Preserving Hope

My fondest memories of professional kitchens, both as a restaurant owner and Pastry Chef, were the times spent in them while they were closed. I loved walking into a kitchen at rest, humbled by remnants of a passionate lucidity, whispered expectations and desires illuminated by the warm, flickering glow of pilot lights on the stove. … Continue reading Four Keys To Preserving Hope

Gratitude Separates Good Leaders From Great

Let the record show that we have cheered for the Tampa Bay Buccaneers, a professional American football team, since our arrival in Florida more than two decades ago. So, to say I was as shocked and amazed as anyone when the team signed superstar Quarterback Tom Brady last year would be an understatement of epic … Continue reading Gratitude Separates Good Leaders From Great

How Exposure To Change Fuels Discovery Of Your True Purpose

October marks the traditional beginning of Harvest, a period of reaping in spiritual joy and happiness what had been sowed, tended, and nurtured over time. Harvest also highlights the importance of remaining in the moment and embracing change with gratitude: Planning for next year’s crop depends on the outcome of this year’s harvest. Every element … Continue reading How Exposure To Change Fuels Discovery Of Your True Purpose

Cultural Competence Breeds Brand Confidence

Occasionally, a product or service comes along that creates a magical new space, revolutionizing a market or industry and leaving a permanent thumbprint on the world. Like urban sprawl, it doesn’t take long for others to identify a new opportunity, shifting pursuit of their dreams to this developing landscape, pinning hopes on the promise of … Continue reading Cultural Competence Breeds Brand Confidence

4 Tips To Elevate The Impact Of Your Day One Experience

Last week a familiar cadence returned to the 3rd Avenue Loop. Beginning before dawn and extending past mid-afternoon, the roar of big yellow buses could be heard initially gathering, then returning children from their first day of school. Remember those days? An endless summer seemed to vanish in a flash as excitement fueled anticipation for … Continue reading 4 Tips To Elevate The Impact Of Your Day One Experience

3 Insights To Help You Lead With Improved Clarity And Confidence

Mossy Swamp Green . . . wonderful shade along the color wheel, perfect for an accent wall or throw pillows on a sofa. Not so perfect as the color of your pool. Buried in the depths of a global pandemic, I watched the heat and suffocating humidity of a Central Florida summer slowly reduce our … Continue reading 3 Insights To Help You Lead With Improved Clarity And Confidence

4 Questions That Transform A Curious Nature Into A Curiosity Culture

Lift off was scheduled for 5:49am, Eastern Standard Time. The forecasted weather conditions were ideal, so I knew this time it would be a “Go”. You would have thought I was the one being strapped into the capsule that morning, rising well before SpaceX’s Crew-2 launch from the Kennedy Space Center on Florida’s Eastern Shore. … Continue reading 4 Questions That Transform A Curious Nature Into A Curiosity Culture