I have long approached leadership as an art form, a process of expression in which we allow something incredibly genuine to emerge from within, a truly intimate perspective shared with those looking to us for guidance. While people remain the passion behind the purpose, feedback transforms their potential into performance. Still, leaders can struggle with … Continue reading 4 Ways Feedback Transforms Passion Into Performance
Tag: Feedback
How To Avoid Becoming A Helicopter Leader
There he was, hovering in the background. His presence was undeniable: indirect stare accompanied by a slight tilt of the head, positioned to listen in on our conversation with seemingly bionic-grade hearing. “Supervisor” on his badge defined his position. What happened next confirmed his intention. A front-line associate had just apologized for a previous service … Continue reading How To Avoid Becoming A Helicopter Leader
Our Most Important Objective: Developing Others
“We’re in the development business. Our goal is to develop people where we need them to be, which is, we hope, where they want to be” Somewhere between Tall Tim and Chef Scott Over time, people have heard me speak to or have read this quote and asked, “What does ‘somewhere between’ mean?” It’s a … Continue reading Our Most Important Objective: Developing Others