Mastering the Simplicity of Perspective
What does it mean to communicate? Let’s begin with a definition: Communication is a learned behavior, enhanced through training and experience, that is the foundation for all performance competencies, notably process improvement, whose model reflects a continuous cycle of information transmitted, received, analyzed, and returned to its origin, then repeated with increasing efficiency to attain … Continue reading 5 Essential Skills That Improve Your Ability To Communicate
I have never been a survey kind of guy. At least not when it comes to leadership. Surveys lead to data. Data leads to statistics. Statistics act like clutter, just something else you add to a mental closet already bestrewn with useless information, including words like “bestrewn”. Even though 14,000 people responded . . . … Continue reading Survey Says? Lead From Your Heart
I was in Cleveland, Ohio, facilitating a leadership program at the beautiful Renaissance Cleveland Hotel. Although late October, the temperature outside was already lower than the numeric date on the calendar. One step into the frigid air, and I quickly decided that room service and a movie would be my entertainment for the evening. Perusing … Continue reading Your Passion Is All Around You, All You Have To Do Is Listen
All right. Here it goes: Strategic and Ideation are my top two CliftonStrengths. Not by a little, by a lot. There, I said it. What those Strengths describe is my constant, passionate search for relevance, a unique ability to see connections among the complex, enable clarity by eliminating the unnecessary, and master the simplicity of … Continue reading A Sacred Truth of Service: See From The Perspective of Your Guest