“Hold your breath, Make a wish, Count to three” . . . And upon whispering those immortal words, Willy Wonka invited his guests to explore a world of pure imagination. We’ll borrow upon Mr. Wonka’s sentiment as we usher out an indelible year, and welcome in a new era, one in which imagination is the … Continue reading JUST KEEP THINKING

Your Eyes Will Share The Smile Behind Your Mask

“Smile, You’re On Stage” This statement is scribed on signs that freckle the backroads and byways of Central Florida, a region that pre-pandemic boasted the highest volume of visitors among popular destinations in the United States. They remind thousands of hospitality professionals traveling to and from their venues that the pursuit of service excellence requires … Continue reading Your Eyes Will Share The Smile Behind Your Mask