Mastering the Simplicity of Perspective
I’m here to tell you, there’s gonna be days like these . . . strange days indeed . . . most peculiar. As a leader, human resource professional, and Director of Learning & Development, I cannot begin to recount the number of times I have heard the phrase, “Nobody told me?!” It’s either accompanied by … Continue reading Service Secret #9: Nobody Told You? (There’d Be Days Like These)
Forgive my rather obvious play on words. Blame it on a moment of introspection. Being the son of a career Marine, I spent my formative years in the company of my Dad’s peers, some of whom bore an outward resemblance to Jack Nicholson's character from the film "A Few Good Men". Most of the group … Continue reading “You Can’t Handle the Moment of Truth” (aka Do You Work Here?)
7 seconds . . . Conventional wisdom touts this duration as the critical span in which a person generates a First Impression . . . of another person, a new environment, music, a painting, etc. Basically, anything that can be evaluated through the five senses, will be. The senses then collaborate, reach consensus, and dispatch … Continue reading Confidence Key To A Great First Impression