His tone reflected the atmosphere inside the conference room: hesitancy, laced with overtones of indifference, with just a touch of sarcasm. “So, you’re saying there’s something wrong with our culture?” Anticipating the sentiment and choosing to stay hard-core positive, I responded quite respectfully, “You have one of the strongest cultures I’ve ever seen.” “All of … Continue reading 3 Reasons To Consider A Cultural Wellness Check
The Undeniable Power Of Community
Small town is in my blood. At least that’s what I carry forward from having grown up in Bisbee, a hidden gem of a city with a population of 4,923 living souls tucked away in the southeastern corner of Arizona. While ambition has fueled a personal odyssey in search of knowledge and awareness, it is … Continue reading The Undeniable Power Of Community
Everything You Need, You Are Today
It’s amazing how much time we spend on the outside looking in. What if we flipped the lens? Think about it . . . even the most well-intentioned personal development efforts measure where you’ll be against where you’ve been, aligning strategic actions to promote smooth and uninterrupted progress along a predetermined path. External controls internal, … Continue reading Everything You Need, You Are Today
Service Secret #9: Nobody Told You? (There’d Be Days Like These)
I’m here to tell you, there’s gonna be days like these . . . strange days indeed . . . most peculiar. As a leader, human resource professional, and Director of Learning & Development, I cannot begin to recount the number of times I have heard the phrase, “Nobody told me?!” It’s either accompanied by … Continue reading Service Secret #9: Nobody Told You? (There’d Be Days Like These)
Five Reasons To Celebrate A Remarkable Year Of Chatter
8:22AM (EST), June 2, 2020 . . . The time and date are noted in my sketchbook. I had sent my share of high-level emails and correspondence over time, but nothing compared to the emotion of that moment. Coffee was brewed well before 6:00am, and I had spent the better part of two hours reviewing … Continue reading Five Reasons To Celebrate A Remarkable Year Of Chatter
An Unspoken Promise: How Service Defines The True Colour Of Your Brand
The moment Sir Isaac Newton deflected sunlight through a prism, humans became fascinated by the optics of color. Gaining notoriety as a subjective experience, the psychological effects of color have guided the evolution of brand and marketing science for generations. Efforts to kindle interest mimic nature’s laws of attraction, using color to stimulate a sense … Continue reading An Unspoken Promise: How Service Defines The True Colour Of Your Brand
Keep Your Sanity. Embrace Change.
Keep Your Sanity. Embrace Change. While that may sound like a bumper sticker or marketing campaign, it is in reality a mantra I have repeated to myself over, and over, and over again . . . throughout my experience as a leader, and life in general. Those familiar with the Tall Tim Story can appreciate … Continue reading Keep Your Sanity. Embrace Change.
A Sacred Truth of Service: See From The Perspective of Your Guest
All right. Here it goes: Strategic and Ideation are my top two CliftonStrengths. Not by a little, by a lot. There, I said it. What those Strengths describe is my constant, passionate search for relevance, a unique ability to see connections among the complex, enable clarity by eliminating the unnecessary, and master the simplicity of … Continue reading A Sacred Truth of Service: See From The Perspective of Your Guest