Mastering the Simplicity of Perspective
Last week a familiar cadence returned to the 3rd Avenue Loop. Beginning before dawn and extending past mid-afternoon, the roar of big yellow buses could be heard initially gathering, then returning children from their first day of school. Remember those days? An endless summer seemed to vanish in a flash as excitement fueled anticipation for … Continue reading 4 Tips To Elevate The Impact Of Your Day One Experience
Sooner or later, it’s going to happen. Faced with having a conversation you’d rather not have; you’ll hear the clock ticking in the background and recognize the urgency of the moment. Still, a part of you wishes it would all just go away, that if a pair of red shoes worked for Dorothy, they might … Continue reading How To Safely Navigate A Critical Conversation
Rumor has it the bride shed tears when she first saw her wedding cake. Unfortunately . . . they were not tiers of joy. The outcome emphasized the importance of understanding what matters most to your client, unique expectations that accompany the choice of your product or service. When blended seamlessly with your talents and … Continue reading Four Tiers Reveal An Unspoken Promise To Exceed The Expected
Turnover Tsunami. While catchy and fun to say, the thought of experiencing a massive wave of turnover once society reaches some semblance of normal is causing toxic levels of anxiety in leaders across industries. As it should. If the predicted Turnover Tsunami makes landfall, the talent landscape in 2022 and 2023 could prove more chaotic … Continue reading How To Survive The Turnover Tsunami Through A Learning Leader Mindset
Spend enough time around me, and you’ll become painfully aware of my simpler, yet more guilty pleasures. One of the frequent insights shared is my affection for the original Project Runway television series. I don’t know . . . its something about designers working through a process of expression, trying desperately to tap creativity that … Continue reading Searching For Service Talent? Look To The “In” Crowd
I have never been a survey kind of guy. At least not when it comes to leadership. Surveys lead to data. Data leads to statistics. Statistics act like clutter, just something else you add to a mental closet already bestrewn with useless information, including words like “bestrewn”. Even though 14,000 people responded . . . … Continue reading Survey Says? Lead From Your Heart
You are going to panic. There is no escaping the physiology of the moment . . . You will shrink immediately from wide angle to tunnel vision, your heart will begin to pound, your pulse will quicken. You’ll begin to perspire, though just a moment prior you commented on how comfortable you felt. Your brain, … Continue reading Learning To Crash Part Of Learning To Fly