How To Avoid Becoming A Helicopter Leader

There he was, hovering in the background. His presence was undeniable: indirect stare accompanied by a slight tilt of the head, positioned to listen in on our conversation with seemingly bionic-grade hearing. “Supervisor” on his badge defined his position. What happened next confirmed his intention. A front-line associate had just apologized for a previous service … Continue reading How To Avoid Becoming A Helicopter Leader

Living Through Change At The Speed Of Life

Athletes refer to it as the speed of the game. To compete at The Next Level requires adapting inherent ability to the environment around you. Players are bigger, stronger, more experienced. The game is no longer a hobby, but an obsession. Everything moves faster in real time. Judgement defaults to instinct, the product of meticulous … Continue reading Living Through Change At The Speed Of Life

Three Lessons That Move Your Leadership From Good to Great

“God, I love baseball,” mutters Roy Hobbs from his hospital bed at Tower Maternity. “I’m right there with you, Roy,” I respond, choking back sobs as we share in this tender moment. It’s an emotional scene toward the climactic ending of the film ‘The Natural’, with Robert Redford starring as the title character. My role … Continue reading Three Lessons That Move Your Leadership From Good to Great