Mastering the Simplicity of Perspective
“Tall Tim, my team has no energy, no life." "No one’s smiling. There’s no sense of urgency. I mean, people who were willing to do something extra now just stay in their circle. Even worse, our Customer Scores are way down. What happened? " "We need a Team Building activity or some sort of Bootcamp. … Continue reading Service Secret #11: Viva la Vital Behaviors
‘tis the Season of Momentum. It's everywhere you look and listen. Especially on weekends when the airwaves are overrun with coverage of college and professional sports. Coaches and Announcers alike laud the importance of “building momentum”, whether it applies to the game they’re in or preparing for the next. In the world of Professional Everything … Continue reading Tapping Potential Key to Building Momentum