What Are You Thinking?

Bill Marriott, Jr., Executive Chairman of Marriott International, has long established that, in his opinion, the four most important words a leader can utter are: What do you think? Like a brush stroke from one of history’s masters, his statement adds incredible depth and perspective to the importance of including the thoughts and opinions of … Continue reading What Are You Thinking?

5 Essential Skills That Improve Your Ability To Communicate

What does it mean to communicate? Let’s begin with a definition: Communication is a learned behavior, enhanced through training and experience, that is the foundation for all performance competencies, notably process improvement, whose model reflects a continuous cycle of information transmitted, received, analyzed, and returned to its origin, then repeated with increasing efficiency to attain … Continue reading 5 Essential Skills That Improve Your Ability To Communicate